Customer Testimonials for Car Planet

Katie Davidson

02/17/2026

5.00

This car dealership is outstanding! The staff were friendly, transparent, and made the entire process easy and stress-free. They explained all options, pricing, and financing clearly. My car was delivered on time, spotless, and in perfect condition. I felt confident and well-supported throughout. Excellent service and highly trustworthy—definitely a top choice for buying a vehicle.

Clover Smith

01/29/2026

5.00

I definitely recommend shopping here!Raquel was awesome and to be one in a meet Casey he was just as awesome!!!! I greatly appreciate their help with getting me right today!!!

Dejon Stephens

01/18/2026

5.00

First time buyer ms.rockell made it quick and easy and affordable will 100% recommend and I will be coming back when I’m ready for my second car.

Beautiful Inspiration

12/18/2025

5.00

they treated me with so much care and put up a good fight until i was in a nice car thanks again will be back again

Jackie Slappey

12/09/2025

5.00

Everyone is really nice and patient!! Angel, Chris, Raquel, and Cassey are the Best! Everyone goes Above & Beyond for their customers. Come in Today & Drive off!!

Eddie Carroll

11/29/2025

5.00

Kalena Cleaves

11/25/2025

5.00

Raquel and Chris was AMAZING!!! They get a 10/10 and yes I recommend!! They were very nice and understanding.

Mercedes Gonzalez

11/25/2025

5.00

I don’t typically rate and review an establishment unless they provided an exceptional experience or downright horrible experience , but I was compelled to do so for the Car Planet dealership. In my 50 plus years of buying either used or new vehicles I have never experienced such an amazing transaction. The level of service I received from the very first moment of contact was phenomenal, Raquel and KC were transparent and honest and were willing to go that extra mile to sell me the vehicle. KC was very on point with communication and listening to his customer needs. He never made me feel pressured or like I was just a quick sale (he is more of a wine and dine kind of dealer). The actual sale of the car was extremely convenient and done so with expediency , we were able to negotiate a fair price that we were both happy with, mind you this was all done over the phone. There was no pressure to come to the dealer and sit there and haggle back and forth. Once we reached a fair price we moved to financing, it was an easy online application and did not take more than 7 minutes to complete. The very next day KC called me and told me I was approved; KC went as far as to facetime me to show me the car and talk about the features. He asked me when I would like to come in and test drive the car. we settled on the date and I went in. I was greeted as soon as I stepped on the lot by Angel and he directed me to Raquel who immediately took me out for a test drive. Once back in the lot I was able to do a full inspection of the vehicle. I took notes of concerns, once inside I met the most positively friendly Financing Manager there is on the planet!!! (shout out to Kris) He addressed each of my concerns with honest answers, Kris never got pushy with warranties or any other type of added services. I signed the paperwork and away I went, feeling like I just spent time with family. Bottom line if you need a vehicle that is backed by the dealer then go to Car Planet in Chicago Heights

Ariel Harris - Blacher

11/22/2025

5.00

They Stand Behind What They Sell I'll be honest—buying a used car always comes with some uncertainty. But what separates a good dealership from the rest is what happens AFTER the sale, and that's where Car Planet in Chicago Heights really shines. We bought our vehicle from them and have been genuinely impressed. Sure, like any car, we've had a couple of minor issues pop up. But here's the thing: they didn't disappear the moment we drove off the lot. They've been there every single time, ready to make it right. No runaround, no excuses—just genuine willingness to help and fix whatever needed attention.In a world where customer service often feels like an afterthought, it's refreshing to work with people who actually care about your experience beyond the initial handshake. They've earned our trust, and that's worth everything when you're making a major purchase.If you're looking for a dealership that treats you like a person and not just a transaction, I can't recommend them enough. 100% appreciate these folks. I can’t say enough good things about them please hear me when I say this !!!!

Michael Mcbride

11/18/2025

5.00

Raquel helped me out a lot she put me 2014 with barley any issues highly recommend